We want to make your appointment experience simple and transparent. Our Return & Refund Policy applies to appointments, telemedicine consultations, and other services offered through our website.

Appointment Cancellation

Appointments may be cancelled or rescheduled by contacting us in advance.

Refunds

• Refunds may be provided for eligible cancellations made within the applicable cancellation period.

• Missed appointments or late cancellations may not be eligible for a refund.

• If we cancel an appointment or are unable to provide the booked service, you may be eligible for a full refund or rescheduling.

• Processing or payment gateway charges, where applicable, may be non-refundable.

Telemedicine Services

Once a telemedicine consultation has been completed, the consultation fee is generally non-refundable.

If a technical issue prevents the consultation from taking place, please contact us so we can assess the situation and, where appropriate, offer rescheduling or a refund.

Refund Processing

Approved refunds will be processed through the original payment method where possible. Processing times may vary depending on the payment provider.

Contact Us

For cancellation, refund, or rescheduling requests:

Email: info@dryounas.com
Phone: +923075950000

Note: Refund eligibility may vary depending on the service and circumstances. We reserve the right to review refund requests on a case-by-case basis.