Frequently Asked Questions
Find helpful answers to common questions about our appointments and services.
1. How can I book an appointment?
You can book an appointment by completing our online appointment form and selecting your preferred service, date, and time.
2. What payment methods are available?
We offer online and in-person payment options. Available payment methods may vary depending on the service.
3. Do I need to pay before my appointment?
Not necessarily. If Pay in Person is selected, payment can be made at the time of your appointment.
4. Do you offer telemedicine consultations?
Yes, telemedicine consultations are available for eligible services. You can select the telemedicine option when booking.
5. Can I cancel or reschedule my appointment?
Yes. Please contact us as early as possible if you need to cancel or reschedule. Refund eligibility depends on our cancellation and refund policy.
6. What happens if I miss my appointment?
A missed appointment may be treated as a no-show and may not be eligible for a refund. Please contact us if you are unable to attend.
7. How will I receive confirmation of my appointment?
After your appointment request is processed, you will receive confirmation through the contact details you provided.
8. Can I request a refund?
Eligible refunds may be available depending on the service and circumstances. Please refer to our Return & Refund Policy for details.